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| Products & Solutions>Integrations> for
Mitel |
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Integrated VoIP Recording for Mitel |
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ASC's integrated VoIP Recording solution for Mitel is entirely software-based
and has been designed to satisfy the demanding needs of your organizations
recording requirements.
It captures telephone calls via the network and allows you to store, reproduce,
archive and play back the entire interaction.
ASC’s latest generation of recording solutions for TDM and IP technologies
integrates with the Mitel 3300 ICP, SX-2000 and 200 ICP product
families.
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- EVOip+ for Mitel, ASC´s passive VoIP recording solution, monitors the
audio packets on the LAN. It
records additional call details including multiple phone
numbers, agent ID, etc., and supports call start/stop detection via MiTAI and
MiXML. It supports DHCP (Dynamic
Host Configuration Protocol)
- EVOip active for Mitel may be installed anywhere in the
IP network independent of LAN- structure and provides
central call recording. It records encrypted calls as well as Mitel teleworker sets and enables recording for “hot desking“ functionality.
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EVOip+ and EVOip active for Mitel fully
integrate with any of the latest ASC communications
recording and quality
monitoring applications, MARATHON
EVOLUTION XXL, MARATHON EVOLUTION, MARATHON
EVOlite and INSPIRATION
enabling any existing ASC customer to introduce VoIP Recording capabilities
into their
environment.
- Fast
and efficient search and replay: Choose INSTANTplay or INSTANT
WEBplay primarily for immediate retrieval
of the most recent call. POWERplay or WEBplay excel
with flexible search criteria and other advanced functions.
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