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  Search & Replay

Finding calls quickly and easily playing them back is the mark of a professional recording solution. The ASC search and replay applications for MARATHON EVOLUTION XXL, MARATHON EVOLUTION, MARATHON EVOlite or EVOip have raised the bar and created a new standard.

Select an application based on your company’s requirements: Choose INSTANTplay or INSTANT WEBplay primarily for immediate retrieval of the most recent call. POWERplay or WEBplay excel with flexible search criteria and other advanced functions.

 
 WEBplay: Truly Browser-Based Client Application

WEBplay is a truly browser-based client application to retrieve your call data at any time from any place in the world. WEBplay works without any additional software installed on your PC. Just open your standard browser and type in the WEBplay URL. Replay of calls works with a standard Media Player.

Multifaceted search criteria like time, channel, extension number, agent names or comments allow for immediate and accurate retrieval of required calls. For top security during data transfer, a secure SSL connection is used.

Additionally WEBplay supports call replay via phone.

POWERplay: Powerful via Local Network

POWERplay is a powerful application for search-and-replay of recorded calls over the LAN or intranets. As a Java-based application, it works independently from the operating system and provides a multilingual and intuitive menu.

Over a user-friendly interface, you may search using specific criteria, monitor calls online, replay multiple channels simultaneously, listen to recent calls instantly, or replay calls directly from the storage medium.
You may assemble specific calls in a "call collection box" and grant individual users access to the data pool.

Last Call Repeat: Immediate replay of the most recent call

Public-safety and other emergency organizations require immediate replay of the most recent call to ensure optimal response. ASC offers this feature by PC or phone.

  • INSTANTplay and INSTANT WEBplay both work with identical user interfaces to provide search-and-replay through the PC workstation. Customers may choose either the browser-based application or client/server technology. The last call will be replayed when the system starts or when you click the replay button after the application is open. Both solutions offer a minimized display mode, access protection, multiple languages for the user, and an automatic download function. An especially useful feature allows the addition of comments to recorded calls.
  • By dialing a special phone number, access to the last call may be obtained from the recorder at any location.
brochure Brochure Search
and Replay at Your Fingertips
brochure What customers
say..
"MARATHON EVOLUTION's web-browser interface allows me to listen to calls from anywhere when I am out of the office and must make important decisions..."
David Raizen, President and Founder of Scarsdale Security Systems, USA

“The implementation of ASC’s recording solution together with an integrated software for call searching and replaying has decreased the duration of our claims processing by 75%. Our customer service capabilities have now been dramatically enhanced.”
Jacek Styczen, President at CBB Call Center, Cracow, Poland

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