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| Products & Solutions> Integrations > for
Siemens |
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Integrations for Siemens |
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| ASC has been designated as an Advanced Partner by the Siemens
Enterprise Technology Partner Program. The Technology Partner Program provides
customers with tailor-made plug-and-play solutions tested and certified for
full interoperability with HiPath.
Based on an open interface architecture, ASC's products and solutions are
now certified as perfect complements for HiPath systems.
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- ASC solutions
support Siemens' PBXs including HiPath 3000, HiPath
4000, HiPath 8000 and
HiPath TRADING. They also integrate with HiPath ProCenter and other contact
center applications.
- ASC products
supplement HiPath systems with dynamic, selective recording of traditional
telephone calls, including wireless phones (DECT), tradeboards and Voice-over-IP
calls.
- ASC's systems
may be used to record financial transactions, respond to emergency or threat
calls, or improve agent performance in contact centers.
- Users may
select bulk recording, selective recording, record on demand, or recording
initiated by previously defined rules.
- Fast
and efficient search and replay: Choose INSTANTplay or INSTANT
WEBplay primarily for immediate retrieval
of the most recent call. POWERplay or WEBplay excel
with flexible search criteria and other advanced functions.
- More
features for contact centers: You
may also add ASC's quality monitoring solution INSPIRATION to
evaluate and analyze the recorded communications.
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