ASC`recording solution suite has been certified for
BT’s
ITS Trading Platform. The ITS Trading Platform, currently the standard
for financial institutions, is used by more than 60,000 traders at 1,400
sites around the world.
ASC’s solution provides protection from liability
by documenting all trading calls, and it meets strict regulations in the
German market to ensure data security.
The ASC / BT
solution provides several features activated at the touch of a button including Record-on-demand
to start or stop recording instantly; keep /
delete to initiate or stop archiving of calls in case of private communications;
mute / unmute to silence the audio and a black
/ white list with specific incoming phone numbers to record or not record.
Additional information like incoming/ outgoing phone number, call direction, channel, time, Agent ID is preserved with each recorded call and may be used as search criteria for call retrieval.
Fast
and efficient search and replay: Choose INSTANTplay or INSTANT
WEBplay primarily for immediate retrieval
of the most recent call. POWERplay or WEBplay excel
with flexible search criteria and other advanced functions.