Testimonials

What satisfied customers say...

• Contact Centers:
  “We were stunned when we compared EVOip’s features and price. The product is a paragon of an affordable and professional solution combined with user-friendly attributes such as graphical user interfaces and web-based operation.”
  Mr. Chan Fook Yee, Contact Centre Manager, Basis Bay, Malaysia
• Financial Institutions :
  “We selected ASC and innovaphone because they presented us with the best, cost effective, fully integrated plug-and-play VoIP solution, ideal for small and medium enterprises like ours. I personnally installed EVOip in less than 10 minutes by simply following the step-by-step instructions from the online installation menu, and it worked at once. I was amazed.”
  Martin Mangeng, Network Administrator, Volksbank Voralberg, Austria
  
  "We achieved a 40% increase in sales since the recorder was installed. The MARATHON system paid for itself in a matter of months and gives us total control over our sales process."
  Keith Samuels, Director, Westhill Insurance Services, UK
• Public Safety:
  “We interact with booth internal and external groups including the Ministry of Internal Affairs, and the intelligence and security services. INSPIRATIONpro helps us meet their needs by evaluating the quality of our system and agents on an ongoing basis.”
  Judith van Paridon, Quality Manager of Unit Teleservice, National Police Department, Netherlands
  
  "ASC’s solution lets us review a call in Zurich even when it was received in Lausanne. We can search, tag and save it locally, then use it in a complete, company-wide call report. "
  Karl Meier, Technical Director, Certas, Switzerland
• Partners :
  "We are delighted to have ASC as a DeveloperConnection partner. We feel that ASC's recording and quality monitoring solutions complement our contact center solutions, both in traditional and IP infrastructures."
  David Sheldon, Director European Alliance Programme, Avaya
  
  "We are delighted to reach an even closer relationship with ASC and to announce them as our strategic global partner for communications recording and quality monitoring solutions. Mitel and ASC's partnership, built over mutual trust and customer success, is testimonial to the strength of our combined technology offering that delivers total peace of mind to the customer."
  Todd Simons, Head of Applications Marketing, Mitel